Groww Customer Support Hub

Dedicated to Your Trading Success

At Groww, our priority is to improve your trading experience. Our skilled support team is available to assist with any questions or issues, ensuring smooth and enjoyable interactions.

Get Support Now

Multiple Support Channels Offered

Live Chat

Customer support is available 24/7 through the Groww platform.

Reach Out and Chat Today

Email Support

Extensive FAQs and prompt responses within 24 hours during regular business days.

Send Email

Phone Support

Our support team is available Monday to Friday, from 9 AM to 6 PM (EST), to handle urgent and detailed inquiries at Groww.

Call Now

Social Media

Follow us on Facebook, Twitter, and LinkedIn for updates and support.

Follow Us

Help Center

A detailed collection of resources, advice, and instructions to guide your success.

Visit Help Center

Community Forum

Connect with other users, share insights, and get answers to your questions.

Join the Groww Community

Contact Us Anytime

Live Chat

24/7

Our support team is always prepared to assist you whenever needed.

Email Support

Prompt responses with effective support

Get your reply within 24 hours.

Phone Support

Monday through Friday

09:00 – 18:00 (GMT)

Help Center

Always available

Access help whenever you require it.

Support Simplified

1. Log In

Access your Groww account via the official website using your login credentials.

Visit the Help Center

For support, click on the "Help" or "Support" links usually located in the main menu or at the bottom of the page.

1. Select Your Preferred Support Method

Choose to contact us via live chat, email, phone, or browse our FAQ and educational resources.

4. Provide Details

Please provide your account details and a clear description of your issue for prompt assistance.

Discover Various Navigation Options

Help Center

Access our comprehensive knowledge base with step-by-step guides and informative articles.

Access Resource

FAQs

Find quick solutions to common questions about Groww's features and services.

Access Resource

Video Tutorials

Watch video tutorials to master the features offered by Groww.

Access Resource

Community Forums

Join discussions with fellow traders to share insights and tips on optimizing your experience with Groww.

Access Resource

Enhance Your Profits with Guidance from Our Industry Experts.

Offer a comprehensive explanation: Detail your issue thoroughly, including any required configurations or specific circumstances.

Provide Details: Include account info and screenshots if necessary to help the support team understand your problem.

Select Your Contact Method: Use live chat for immediate assistance or email for comprehensive questions.

Visit FAQ Section: Get quick solutions prior to contacting customer service.

Prepare Your Information: Gather your account information, transaction IDs, and relevant screenshots to expedite the support process.

If no response is received, try reconnecting through the same communication method or consider alternative contact options.

Common Customer Concerns

Account Issues

Issues related to signing into accounts, verifying identities, resetting passwords, and updating profiles.

Trading Problems

Questions on placing trades, adjusting orders, choosing leverage, and troubleshooting market errors.

Funding Methods and Account Transactions

Inquiries about depositing funds, withdrawing money, applicable fees, and transaction alerts.

Technical Glitches

Frequent technical issues such as app crashes, system errors, and platform bugs encountered on Groww.

Security Concerns

Security-related topics including data privacy, preventing unauthorized logins, and protecting personal information.

Automated Trading and CopyTrading: Details on automated investment tools, strategies for copying trades, and setting parameters.

Assistance with social trading features, managing copy activities, and evaluating investment performance.
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